Cookie Policy

A cookie is a small text file that a website stores in your browser. Similar technologies include local storage, session storage and pixels. Under the Swedish Electronic Communications Act (2022:482) and the EU ePrivacy Directive, such information may only be stored or read with your consent – except where it is necessary to deliver a service you have explicitly requested.

The website uses the following analytics and marketing tools – but only if you accept in the cookie banner. Nothing loads before you choose, and if you reject, they never load.

• Blixtflow's own visitor statistics (no cookies, no IP addresses, stays with us)

Your choice is saved in the necessary cookie bf_consent for 12 months. If you pick a language in the language switcher, that choice is saved in the cookie bf_lang for 12 months so that you are not sent to another language – it is only set when you choose. You can change or withdraw your consent at any time via the "Cookie settings" link at the bottom of every page. Tools from other providers in the list may transfer data to countries outside the EU/EEA; the providers then use the European Commission's standard contractual clauses or the EU–US Data Privacy Framework. Read more in the privacy policy.

When you sign in to Blixtflow, cookies that are strictly necessary for the service to work are used. They do not require consent.

The cookies are marked Secure and HttpOnly where possible and are not used for tracking or advertising. The mobile app uses no cookies – the sign-in is stored encrypted in the phone’s secure storage.

Blixtflow’s chat widget may appear on our customers’ websites. When a visitor starts a chat, the widget stores a random ID in the browser’s storage so that the conversation remains when the visitor changes page. This is necessary for the service the visitor has requested. The widget is not used for tracking or advertising.

If the customer enables features that show campaigns based on the visitor’s behaviour on the website, the customer, as controller, is responsible for informing visitors and obtaining consent where required.

You can always delete or block cookies in your browser settings. If you block necessary cookies in the service, sign-in will not work. Instructions are available from your browser, for example Chrome, Firefox, Safari and Edge.

If we ever start using cookies that require consent, for example for analytics, we will ask you first and update this policy before then.